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Golden Wealth | CNY Gift Box
Baizigui is preparing you a splendid gift with well-packed nutritious and healthy food products.
Golden Wealth includes Bird nest, Bakkwa, Handcrafted Cashew Cookies that will certainly make them pleased!
Promo code is not applicable for this product
Available in Malaysia Only. (NO Minimum Order Quantity Required)
If want to add greeting message, please contact us (012-9419909) within 2 hours after placing the order.
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Customer Satisfication
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Fast Delivery
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7 Days Easy Returns
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Baizigui is preparing you a splendid gift with well-packed nutritious and healthy food products.
Golden Wealth includes Bird nest, Bakkwa, Handcrafted Cashew Cookies that will certainly make them pleased!
The Hamper also comes with a complimentary gift card on which to write a personalized message, showing your care, love and gratitude towards your love one. It is an unique gift for someone special to remember great moments during New Year!
| ITEM DESCRIPTION |
| Bak-Off Bakkwa X 1 Pack (Falvor Randomly Selected： Bak Kut Teh / Salted Egg ) |
| Bird's Nest with Ginseng, White Fungus & Rock Sugar 70g X 2 Bottles |
| Essence of Chicken with American Ginseng Cordyceps 70g X 2 Bottles |
| Bite & Bright - Mixed White Chocolate Strawberry Beauty Collagen Bar X 1 Box |
| Handcrafted Cashewnut Bite X 1 Can |
| Decoration Packing Material & Greeting Card |
Promo code is not applicable for this product
FREE Red Packet & RM20 cash voucher for every purchase !
All products shown are for reference purpose only. We reserve the right to substitute any item which is equivalent in value based on stock availability.
FAQ
1. Can this gift box be delivered to areas outside KL & Selangor?
Absolutely! To meet gifting needs across the nation, this gift box is designed to be sturdy and shipping-friendly. We provide Whole Malaysia delivery services. Whether your recipient is in West Malaysia, or over in Sabah & Sarawak, our professional packing ensures your Baizigui wellness gift arrives safely.
2. Will the gift box be damaged or crushed during postage?
We take the integrity of our gift boxes very seriously. For shipping, we strictly use Heavy-Duty Bubble Wrap and a sturdy Protective Outer Carton to pack your gift, minimizing the risk of impact during transit. While logistics conditions are beyond our full control, we do our very best to protect your heartfelt gift.
3. What if the products inside are damaged upon receipt?
Rest assured, this rarely happens. However, to protect your rights, if you find any damage upon receiving the parcel, please take a photo and contact our customer service within 24 hours. We will verify the situation immediately and provide a satisfactory solution (replacement or compensation) to ensure a worry-free gifting experience.
4. Can I order in bulk for Corporate Gifting?
You are most welcome! With its sleek and stackable design, this gift box is a top choice for Corporate Gifting. For orders of more than 20 units, we offer Company Logo Customization and complimentary greeting cards. Please contact our customer service for the latest Corporate Bulk Rate.
5. How long does delivery take? Can I self-pickup?
Delivery within the Klang Valley usually takes 3-5 working days; outstation areas and East Malaysia take 5-7 working days (subject to logistics traffic). If you need it urgently, you can schedule a Self-Pickup at our Seri Kembangan warehouse. Since logistics are extremely busy during the Chinese New Year period, we highly recommend placing your order early to lock in the stock.
6. Will the recipient see the invoice or price tag?
No. Please rest assured that all invoices/receipts will only be emailed to you (the sender). The gift box parcel will not contain any physical invoice or price tags, allowing you to send gifts to friends, family, or clients without any awkwardness.
7. Can I include a personalized message for the recipient?
Yes! At the website Checkout Page, you can write your message in the "Remark" column. We will print it on a beautiful greeting card and send it along with the Gift Box to convey your sincere wishes.
8. Is the expiry date of the products inside long?
We guarantee that the products in the gift box are from the freshest batches, with an expiry period typically ranging from 6 months to over 1 year (depending on the specific product). You can buy with confidence, knowing the recipient can enjoy them at their own pace.
9. Will the driver call before delivery?
I want to give them a surprise. Usually, the courier will call the recipient to confirm the address or availability. To ensure the gift is delivered successfully, please ensure the recipient's contact number is correct. While it might spoil the "surprise" slightly, it ensures your gift doesn't get returned or delayed!
Return, Refund & Exchange
Customer Satisfaction
At Baizigui, your satisfaction is our first priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.
For more information please read more below.
Important:
- All Sales are Final.
- 3% from the total value will be deducted for PAYMENT GATEWAY charges - if you choose to have the monetary refund which is not mistake on our part. Please check with us before proceed to refund.
- Refund process will take within 15 days. Please check with us for before you place any order.
- No cash refund for pre order items.
- No cash refund on any defective items. We will do exchange only.
- No refund on issue for example on situations : change of mind or just don't like the item. But, we are willing to help on you on exchange depends on term and condition.
- Customers can return damaged/wrong/faulty items (apart from sale items) within 7 days of receipt date for a refund of that item. Any lateness will not be entertained and item(s) will be returned back to the customers.
- Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.
- The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This include the boxes, packaging and tags.
- Shipping charges are to be borne by the sender.
- Baizigui will not be responsible on missing parcel / lateness due to third party delivery partner. However we will help you on the process to track and enquire on your parcel.
- We recommends you use a postal service that insures you for the value of the goods you are returning and obtain a proof of posting.
- Customers are to bear any bank charges due to money transfer between banks.
- No cancellation or full refund in the event of customer miss out to use the promotion code.
What if I received a damaged?
( this term not including SALE ITEM , as-is or any item we already mentioned there is minimal defect in product details )
Firstly, we apologise if the products received was damaged.
- Please email us using the contact us form or email us at info@baizigui.com.my as soon as possible.
- Replacement must be informed as soon as possible within 3 days after receiving.
- NO REFUND. Only exchange, this is to avoid worn item returns and want a money back. Please check with us for further info.
- Customer can request for an exchange with any of the items available only with same value or higher.
- Customer needs to send a picture of the faulty items. Upon receiving the item, inspection will be made.
- we shall refund you the full amount upon confirmation of error on our part to protect our customers’ interests.
For the items to be eligible for a return and exchange, they will have to meet these requirements:
- The item(s) to be exchanged must be notified and returned to us within one week of receiving it.
- If there are price differences between the returned and new item, e.g: original RM49, new RM59; the charges applicable is Total Value + 10% restocking fees + postage (minimum RM8).
- You may change to different product with same value or lesser ( the balance will not be refunded)
- You can exchange to higher value but you need to topup
- Shipping cost have to be born by you in and out.
- All item must be packed in original condition.
- Once the item has been posted out, please update us with the tracking number.
- Do inform us of the item you wish to exchange it with.
Baizigui have the right to refuse any exchange and refund without any confirmation letter or notice from us.
Shipping
West Malaysia
The delivery fees is based on item's weight. Free delivery will be provided for any purchases RM100 and above in a single receipt on Malaysia No.1 Wellness E-Store.
East Malaysia (Sabah & Sarawak) :
The delivery fees is based on item's weight. Free delivery (BELOW to 2 kg) will be provided for any purchases RM250 and above in a single receipt on Malaysia No.1 Wellness E-Store.
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